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OUR STORY
People First, Always
For over 35 years, National Enterprise Systems has helped people navigate financial recovery with kindness, respect, and clear paths forward.
OUR HISTORY
Founded in 1987 by Ernest R. Pollak, National Enterprise Systems, Inc. (NES) is a full-service debt collection agency that expanded under his hands-on presidency starting in January 1999. Driven by a deep understanding of industry trends, the company has achieved steady corporate and employee growth. Headquartered in Solon, Ohio, NES operates across all fifty states, delivering comprehensive accounts receivable management services. Their nationwide client portfolio spans multiple key sectors, including financial services, retail, automotive, higher education, and government agencies.
This communication is from a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose.
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OUR CREDENTIALS
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OUR MISSION
Changing the Experience, One Person At A Time
Our mission is to bridge the gap between creditors and consumers through honest, transparent, and compassionate communication, trading pressure and intimidation for real solutions. Every interaction is an opportunity to prove the debt collection industry can operate differently—with integrity, empathy, and full compliance with the law.
Our Commitment to You
Respectful and courteous communication at all times
Clear explanation of your account status
Secure handling of your personal information
Flexible solutions tailored to your situation
Full compliance with consumer protection laws
OUR CORE VALUES
The Values We Live By
Empathy
We know that behind every situation is a real person with a real story. We approach every interaction with genuine care and understanding.
Integrity
Honesty and transparency are non-negotiable. We believe in clear communication and doing what's right every single time.
Innovation
We continuously improve our tools and processes to make your experience simpler, smoother, and less stressful.
Collaboration
We work with you, not against you. Together, we find solutions that feel right for your life and your circumstances.
Excellence
We hold ourselves to the highest standards, not because we have to, but because you deserve nothing less.
Respect
Your dignity matters deeply to us. We treat every individual with the respect they deserve, no matter what.