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Pre-Collect

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PreCollect/Early-Out - Some clients prefer to pursue past due accounts as early as five (5) days past due. In this PreCollect or Early-Out situation, NES is charged with the additional responsibility of not only working diligently to receive payment, but often times to do so on behalf of the client. That often means careful review of scripting and role-playing on the manager and collectors part so that their dialogue with the consumer is as effective as possible. And it also means manning telephone lines in the clients' name and developing letterhead, invoices and statements with the clients' identity. Record-keeping and reporting to the client, as always, is done on a timely and efficient basis for maximum coordination.

As a PreCollect specialist, NES is well-suited to take on this collection management business segment. In some instances, clients either don't have the staff or resources or choose not to use their employees' talents in that manner. That's when NES steps in and custom-designs a PreCollect program to fit the client's needs in as seamless a manner as possible.